Is it possible that talking to technology is making us better humans, both in our relationships with technology and with other people? This article out of Medium certainly thinks so.
As digital assistants become more and more commonplace in households across the country, the way humans are interacting with technology is changing dramatically.
As the author, Manuel Vonau discusses, it’s teaching “us to be more forgiving with tech. Which is a good thing, because nobody‘s perfect and no machine is perfect — even though we’ve come to expect that.”
We’re conversational with it, and therefore more human with it. We ask it favors, it delivers or doesn’t, and how we react is evolving.
Rather than simple frustration with a malfunctioning computer or cellphone, the voice on the other side of your Google Home feels like another person, and through that we’re learning to be forgiving in the face of technology’s imperfections.
This is a crucial skill to learn as technology comes to dominate more and more of our lives.
Learning to keep unrealistic expectations for technology in check, and appreciate it for what it is – much like we would any human – is going to be essential.
As we forgive, the technology will advance to meet us halfway – eventually apologizing for its behavior and aiming to do better. Your relationship with your home speaker will get better, deeper, and more worthwhile.
While technology currently sits at somewhat of a contradictory place to our humanness, with digital assistants it’s moving closer and closer.
With each interaction, technology will not disrupt or impede on our humanness and distance us from our human relationships – but will strengthen them. Technology will develop and strengthen the ability to reflect our human nature back to us.
Imagine – every time you’re interacting with your home speaker you’re learning empathy, active listening, understanding and forgiveness.
This is the future this technology promises, and we see an incredible amount of potential in it.
As technology becomes more human, so can it become more engrained and embedded in our lives in a way that benefits our livelihood holistically.
As a service provider to digital assistants, this development and discussion is intriguing. We look forward to seeing where it goes and what consumers think and feel about these ever-increasingly sentient devices.